Talk to Our Patient Advocate
Our Patients Are at the Center of Everything We Do
Pat’s role at KneeCare Clinics is all about YOU, the patient! Everything we do is meant to make the process easier so that you can get back to living and doing the things you love!
Working in the industry for over 30 years, Pat has seen some amazing things happen— and she wants to share this knowledge and experience with you at every step of the knee treatment journey! She is always available for help with:
- And more!
And the support doesn’t end there—long after your trip to KneeCare Clinics, we want to ensure your long-term wellbeing and comfort. We care about your recovery! Pat is available for all of your questions and concerns and will check in periodically to see if there is any further assistance you need. She loves her job and wants to bring her passion to the people of St. Louis.
Talk to Pat, Our Patient Advocate
Chat with Pat Cashen, our patient advocate here at KneeCare Clinic
What's Included in a Consultation
From the time you call into our office to beginning your treatment, we can usually start you on the road to better knee health within one week! Here’s a look at our process:
Step 1: Phone screening
When you call our office, you will be initially screened by a KneeCare Clinics representative who will set up a short (typically around 30 minutes) phone call with Pat, our patient advocate, as soon as possible. During this consultation, Pat will ask you a series of questions to assess if you’re a good candidate for care and will let you know about next steps.
Step 2: Come in for an examination
Before, during, and after an examination with one of our trained physicians, you will be in regular contact with Pat so that she can help you with scheduling, paperwork, and even giving you directions on how to get to the office!
Step 3: Let’s get started!
We don’t want there to be any surprises before starting treatment, which is why ensure you will be well-informed about everything with your treatment plan, financing, and insurance. We will do everything we can to get you the care you need at an affordable price.